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Fourth Draft

REPAIR TIMESCALE

Repairs will be completed within timescales which will have been agreed with the Mansford Area Resident Board. These will be publicised. THCH repairs timescales are currently:

Emergency repairs

Respond with 2 hours and complete works within 24 hours

Urgent repairs

Respond with 2 working days and complete works within 3 working days

Priority repairs

Respond within 5 working days and complete work within 7 working days

Normal repairs

Respond within 10 working days and complete within 20 working days

First Draft

6.7 REPAIR TIMESCALE

Repairs will be completed within timescales which will have been agreed with the Mansford Area Resident Board. These are publicised. THCH repairs timescales are currently:

  • Emergency repairs - Respond with 2 hours and complete works within 24 hours
  • Urgent repairs - Respond with 2 working days and complete works within 3 working days
  • Priority repairs - Respond within 5 working days and complete work within 7 working days
  • Normal repairs - Respond within 10 working days and complete within 20 working days

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