Fourth Draft
6.8 RIGHT TO REPAIR
If work is not completed within the specified timescale, the tenant may, in certain circumstances, request that THCH use a second contractor. If the second contractor fails to complete the work on time the tenant may claim compensation from THCH. Information about this Right to Repair will be publicised amongst tenants. (See Policy-Compensation and Payments).
THCH offers a service to leaseholders to carry out repairs at cost including administration.
First Draft
6.8 RIGHT TO REPAIR
If work is not completed within the specified timescale, the tenant may, in certain circumstances, request that THCH use a second contractor. If the second contractor fails to complete the work on time the tenant may claim compensation from THCH. Information about this Right to Repair will be publicised amongst tenants. (See THCH Policy-Compensation and Payments).
THCH offers a service to leaseholders to carry out repairs at cost including administration.
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